Need help? Customer Care is here to assist. To inquire about products, contact us at 1.408.277.0100 or send us an e-mail to describing your problem and we will strive to provide step-by-step help. Committed to the principles of honesty and integrity, our Customer Service representatives are determined to provide you with prompt, courteous and excellent service. We promise to do our best to resolve any issues that might arise as quickly as possible.

If you have cooling unit issues or request a replacement, contact our help dept. at 1.408.277.0100 or and e-mail to

Click here for Wine Cellar Impressions Factory Warranty Information

Customer Support Hours:
Monday - Friday: 8 a.m. - 5 p.m. PST
Saturday and Sunday: Closed

For Customer Support please e-mail to

Mailing / Shipping / Service Address:
Wine Cellar Impressions, Inc.
2013 Stone Avenue
San Jose, CA 95125

For prompt assistance please have your invoice reference number or PO number available for our customer service representatives.